HIS Technician (Anderson Admin) (Administrative)

Base Pay: $21.00 - $31.50 / hour
JOB SUMMARY
Under the supervision of the Health Information Services Manager, the Health Information Services Technician is responsible for maintaining and protecting patient confidentiality of medical records. Provide clerical support for the Health Information Services department including maintaining medical charts, document data entry and retrieval, and answer incoming calls. Provide accurate and appropriate information and assistance to outside facilities as well as in-house staff.
JOB DUTIES AND RESPONSIBILITIES

Maintenance of Electronic Health Records
Processing and distribution of incoming mail for the clinic into mailboxes or satellite bins.
Processing of documents prior to scanning for efficient indexing.
Processes, documents, and appropriately distributes incoming faxes, both in paper and digital format.
Accurately scan records for indexing into NextGen EHR with excellent quality.
Evaluates and imports Faxes from electronic system in preparation for Indexing into Document management software.

Accurately indexes documents into the correct document type in the correct patient chart.
Send tasks and provider approval documents as necessary.
Evaluate incoming faxed prescriptions and inputs into the Medical Module for clinician processing.

Evaluate incoming orders from external organizations that require provider approval and distribute, document disposition of orders, and return signed orders to originator.
Assists with mortality reports to assure clinician completion.
Sends out, and imports clinician transcription into EHR.
Obtains outside records from other medical facilities using secure access in response to requests for records.

Processes records using interface software (Rosetta Holding Tank) to accurately match and file documents.

Scan and index documentation into EHR for Dental Center.
Assist Billing dept. by obtaining consult documentation for hospital billing, creating new charts when necessary.

Merge duplicate charts when identified.
Process incoming checks by entering onto the check log for Finance.

Clerical Responsibilities/Information Assistance

Answers telephone calls for patient chart requests, reports, and additional information needed by authorized personnel.

Process requests for records in accordance with State of California guidelines.
Assist the Referrals Center with follow up of referrals made by assuring the completed reports are in the patient chart. Making phone calls to specialty offices as necessary.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to exercise discretion and independent judgment in a variety of decision-making scenarios
Good attention to detail and ability to probe for information to fully understand the needs of the customer
Strong organizational and prioritizing skills
Ability to work within a team and to manage conflict
Excellent written and verbal communication skills

EDUCATION & EXPERIENCE

Minimum 1 year of healthcare related experience in the area(s) of direct patient care, medical records, patient registration, scheduling, claims and/or information technology within a hospital or clinic, or the equivalent in education and experience

PREFERRED QUALIFICATIONS

Associates degree in Health Information, Business, or related field.
RHIT or RHIA certification
Experience with Microsoft Office programs (Word, Excel, Power Point etc.)
Experience with NextGen

BENEFITS
SCHC understands the importance of good health for every employee. We offer a comprehensive benefits package to ensure employees and their families receive the optimal in health care coverage, along with options to meet their needs.

Competitive wages
Medical insurance
Dental insurance
Vision insurance
403(b) retirement plan with matching employer contribution
Long-term disability coverage
Life insurance
Accidental death and dismemberment insurance
Supplemental Insurances
Flexible spending account
Paid vacation
Paid sick
Paid holidays
Paid CME time and CME allowance
Employee assistance program
Jury duty pay
Bereavement pay
Prescription discount program
529 college savings plan
Educational reimbursement program
Gym membership discounts
Free subscription based app for meditation and sleep
Free telemedicine service for benefit eligible employees

Shasta Community Health Center is an Equal Opportunity Employer.