IIS Modernization Coordinator (Healthcare)
Equal Opportunity Employer
The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia's employment practices, including recruiting, hiring, training, and promotion.
JOB SUMMARY
The Philadelphia Department of Public Health (PDPH), through its Immunizations program in the Division of Disease Control, oversees the purchase and distribution of federally funded vaccines to local healthcare providers. As one of 64 U.S. Centers for Disease Control and Prevention (CDC) funded program areas, the Philadelphia Immunization Program is charged with the mission to prevent vaccine-preventable diseases and increase the immunization coverage levels among infants, children, adolescents and adults in Philadelphia. PhilaVax Immunization Information System (IIS) is tasked with collecting and housing all immunization data for the City of Philadelphia. The information it houses is used to support DDC operations and is the primary source of operational information for the Immunization Program. PhilaVax Immunization Information System (IIS) is tasked with collecting and housing all immunization data for the City of Philadelphia. The information it houses is used to support DDC operations and is the primary source of operational information for the Immunization Program.
The IIS Modernization Coordinator's primary role is to provide support and oversight to the IIS Modernization team. The IIS Modernization Coordinator will provide direct support to current or future IIS Modernization projects either as a team lead or the project lead. Team support will be conducted through check-ins with individual members, and assistance, when needed, with day-to-day tasks, and through personal mentorship. They will also be responsible for ensuring that communications coming into and out of the IIS Modernization Section are routed to the proper personnel or inboxes and are responded to in a timely and professional manner. They are also expected to temporarily provide additional coverage for the IIS Data Specialists in their absence, providing updates to the IIS Manager and Immunization Program Manager and supporting stakeholders as needed. The IIS Modernization Coordinator will also provide routine reports on projects, workflows, communications, and staff issues to the IIS Manager, and ad-hoc reports to the Deputy IIS Manager, Deputy Immunization Program Manager, and Immunization Program Manager, as needed. An ideal candidate will be a patient and effective communicator, with a high degree of personal organization. They will need a strong interest in IIS activities and have a demonstrated willingness to self-educate. This position will work closely with the IIS Manager and other staff to ensure that the program is prepared to respond to public health emergencies and able to effectively manage resources associated with Immunization Program programmatic activities.
This position is Monday through Friday, 8:30 a.m. to 5:00 p.m., with occasional work after hours and on weekends to support program activities. This is a grant-funded position; continuation of the position is contingent upon sustained funding.
JOB SPECIFICATIONS
Responsibilities/Duties
- Lead, participate in, support modernization projects as directed.
- Work with the IIS Manager to assess current IIS workflows.
- Route and respond to communications received by the IIS Modernization section and ensure that routine communications are answered within 2 business days.
- Attend the IIS Stakeholder meeting and report on IIS Modernization projects as needed.
- Conduct yearly assessment of IIS SOPS for modernization and compile a report for the IIS Manager that identifies SOPs that are candidates for modernization and highlights areas that need additional SOPs.
- Provide oversight and support of the IIS Modernization team.
- Create a method for identifying which users have access to security sensitive permissions. Actively monitor users with sensitive security permissions and provide reports to the IIS Manager along with requests for access to security sensitive permissions.
- Provide routine updates to the IIS Manager on the state of modernization projects and communicate the need for any additional resources.
- Provide routine updates on the state of various maintenance projects.
- Regularly communicate any issues or concerns to IIS leadership and immunization program leadership
- Willing to assist in a public health emergency.
- Facilitate onboarding of Immunization Program staff
- Other duties as required.
Education
-
A bachelor's degree, (Public Health, Health Informatics, Informatics, IT, Biostatistics, Public Administration, or similar field preferred) and 2-3 years of experience in IIS with demonstrated increase in responsibility and proven understanding of applications and stakeholder engagement.
Or
- A master's degree in public health, Health Informatics, Informatics, IT, Biostatistics, or Public Administration with 1 years of experience in IIS with demonstrated increase in responsibility and proven understanding of applications and stakeholder engagement.
Skills/Experience
- Familiarity with RedCap
- Familiarity with process improvement
- Familiarity with Monday.com preferred
- Familiarity with SQL, R, PowerBI
- Management experience preferred
- Excellent written and oral communication skills
- Strong knowledge of Microsoft Office Suite
- Strong customer service skills
- Strong project management skills
- Able to work independently and as part of a team
- Able to work well in a stressful environment
- Able to multitask
- Able to meet deadlines
Work Environment: Standard office setting with extended periods at workstation and periodic use of office equipment.
Position Type and Work Schedule: Full time, in-office position, typical hours are Monday through Friday 8:30 am to 5:00 pm. Employees are required to be in office five days per week. Work location TBD but will be in either Center City or South Philadelphia.
Travel: Some travel may be necessary provided that public health guidance allows it.
Physical Demands: Must be able to lift 25lbs.
Salary and Benefits: $60,000-$65,000 Commensurate with education and experience. Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:
- Medical with vision benefits
- Dental insurance
- Flexible spending accounts
- Life, AD&D and long-term care insurance
- Short- and long-term disability insurance
- 403(b) Retirement Plan, with a company contribution
- Paid time off including vacation, sick, personal and holiday
- Employee Assistance Program
Eligibility and participation are handled consistent with the plan documents and HFP policy.
DISCLAIMER
The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
