Under direct supervision, the Administrative Coordinator provides administrative assistance and performs administrative related functions in conjunction with other GTS personnel in the maintenance of daily activities. Ensures that daily administrative support functions are carried out effectively; provides support services for business unit employees.
High school graduate or the equivalent combination of education and experience.
A minimum of five years of experience providing administrative support to management. Strong attention to detail with the ability to multitask.
Intermediate Word and Excel Software Skills.
Basic PowerPoint Software Skills.
Alphabetical and numerical filing ability.
Standard business machines.
Accurate typing or keyboarding skills.
Good verbal and written communication skills.
Ability to coordinate work flow of other clerical employees
Must complete continuing education requirements as outlined by Crawford Educational Services.
Acts as a team lead; organizes support staff functions and coordinates workflow
Checks, verifies and analyzes work of staff.
Develops reports and performs system queries as requested
Evaluates workflow processes to insure compliance with Business Unit best practices and modifies for compliance and efficiency
Administers inventory control system for supplies
Manages filing, storage and retention functions
Maintains equipment inventory and maintenance records; recommends acquisition or disposition of furniture and equipment from the fixed asset list
Organizes agenda and materials for staff meetings.
Maintains fleet records for the business unit and works with the fleet department as a liaison
Assists with the supervision and/or implementation of systems input and software/database management
Responds to customer/client requests, escalating when necessary
Supports the creation of new claims assignments in appropriate systems
Supports Business Unit reporting requirements
Performs general administrative duties necessary to accomplish daily operational activities
Serves as a liaison between operations and corporate headquarters departments to provide direction for answering questions and solving problems
Participates in special projects or performs duties in other areas as requested
Upholds the Crawford Code of Business Conduct at all times