Event Manager - Conrad New York Downtown (Finance)
The stunning Forbes 4-Star Conrad New York is looking for an Event Manager to join the team!
Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining.
The ideal candidate will have exceptional customer service skills and the ability to coordinate multiple activities with a high attention to detail.
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Classification: Full Time
Shift: Various - must be available to weekdays, weekends, and holidays.
Pay Rate: The annual salary for this role is $70,000 to $75,000 and is based on applicable and specialized experience and location.
What will I be doing?
As an Event Manager, you would be responsible for managing all reservations and service aspects for "Rooms Only" and "Social" groups as well as room blocks associated to conference, catering and convention groups. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Provide direction and supervision to departments to ensure successful execution of reservations and service aspects for meetings and/or events
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
- Prepare reports, correspondence and analysis related to group activity
- Lead, facilitate and participate in meetings, as needed
- Maintain an open line of communication between guests, team members, and management.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune .
We support the mental and physical wellbeing of all Team Members so th ey can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportiveparental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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