Assistant Staff Analyst, RAP Enriched Residential Care (Administrative)

Salary: $35.23 - $50.83 Per Hour

 

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).  HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County's effort to address and combat homelessness in the communities residing within Los Angeles County.  Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.  

The Assistant Staff Analyst (ASA), Facility Improvement position will report to the Director of Enriched Residential Care Program (ERC) who manages the daily operations of the Enriched Residential Care program which provides permanent housing for homeless individuals who need assistance with their activities of daily living in a 24-hour licensed care facility. 

The Assistant Staff Analyst (ASA) is needed to assist in overseeing and managing referrals for eligible clients to additional Board and Care facilities for individuals experiencing homelessness who require care and supervision to be stably housed.  It is expected that the ASA will process all referrals, complete an assessment, and identify appropriate settings for expedited placements. The ASA will also assist the Staff Analyst.

ESSENTIAL FUNCTIONS

• Review referral queue daily to respond to incoming referrals.
• Review referral for completeness and whether it meets the eligibility criteria.
• Contact referring entities to alert them if the referral is incomplete or missing documents. Provide technical assistance to referrers if needed.
• Coordinate the completion of the physician's report with the internal clinical staff, if necessary.
• Coordinate TB testing, if necessary.
• Move eligible clients to the assessment queue and log all eligible referrals into Master Tracker.
• Confirm client income such as Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI and Cash Assistance Program for Immigrants (CAPI).
• Confirm health insurance and MCP via external databases.
• Prioritize referrals based on level of need and specific funding criteria. 
• Review all available health information related to clients and complete assessments for clients.
• Match the client, based on assessment findings, to the right facility to ensure timely use of available funding.
• Review the client assessment findings and needs with the facility administrators and negotiate agreements with the facility administrator based on level of service.
• Confirm client income and payment agreement for client portion of rent, including communication with the current representative payee.
• Assist/Confirm that the client notifies SSA or DPSS of new living arrangement, increasing benefits to the NMOHC rate and appointing facility as representative payee, if needed.
• Ensure a smooth move-in and transition to the facility by coordinating a 72-hour warm handoff with the facility and new care team.
• Follow-up with the facility administrator within 1 week to address needs and challenges to support ERC clients. 

 

JOB QUALIFICATIONS

Three years of experience in a staff capacity analyzing and making recommendations for the solution of problems of organization, program, procedure, budget or personnel -OR- Two years of highly responsible administrative or staff experience -OR- One year of responsible staff experience in health care or community or social service operations, -OR- Working in a program that provides housing and support services to clients who are homeless or are at risk for homelessness; -OR- Making recommendations for the design and/or implementation or evaluation of programs related to health and human services for high-risk populations (e.g. homeless, justice-involved, mentally ill, substance use disorder or medically complex).

 

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan process with the County of Los Angeles.

 

Other Skills, Knowledge, and Abilities 

• Homeless health care experience.
• Experience with delivering clinical care services within ARFs and RCFEs.
• Familiarity with complex care management services for the care of high-need/high-cost MediCal beneficiaries.
• Ability to lead teams in performance improvement activities.
• Demonstrated teaching and communication skills with non-clinical and clinical staff.
• Experience/expertise in assessing and managing clients with dysfunctional substance use disorder (SUD), including knowledge of MAT (Medication-Assisted Treatment) and Addiction Psychiatry.
• Experience/expertise in assessing and managing clients with serious persistent mental illness.
• Experience/expertise in trauma-informed care and harm reduction principles.
• Familiarity with DMH, DPH and community mental health and substance use programs and resources.

 

PHYSICAL DEMANDS

Stand                                       Frequently

Walk                                        Frequently

Sit                                            Frequently

Handling                                 Occasionally

Reach Outward                       Occasionally

Reach Above Shoulder           Occasionally

Climb, Crawl, Kneel, Bend     Occasionally

Lift / Carry                               Occasionally - Up to 15 lbs.

Push/Pull                                 Occasionally - Up to 15 lbs.

See                                          Constantly

Taste/ Smell                            Not Applicable

Not Applicable          Not required for essential functions

Occasionally             (0 - 2 hrs/day)

Frequently                 (2 - 5 hrs/day)

Constantly                 (5+ hrs/day)

 

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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