Solutions Engineer, Digital Solutions (Finance)

The Solutions Engineer role is a vital part of the sales process, acting as the primary technical expert and product advocate. This position involves actively managing the technology evaluation stage at pre-sales, providing technical advice, and ensuring customer satisfaction. The Solutions Engineer must effectively communicate technology and product positioning to various audiences, identify technical issues, and build strong relationships throughout the sales cycle. This is a tremendous opportunity for someone who thrives on assisting customers quickly and successfully solve problems, and who's passionate about playing a pivotal part in helping drive our business forward.

What you'll do

• Solution Engineers are the primary technical resource for the sales
• Solutions Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products.
• The Solutions Engineer Manager must be able to articulate technology and product positioning to both business and technical users.
• The successful candidate must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
• Must be able to establish and maintain strong relationships throughout the sales cycle.
• Development and delivery of compelling and clear product demonstrations.
• Represent the product to customers and at field events such as conferences, seminars, etc.
• Train direct and partner sales teams on product features, enhancements, and integration requirements.
• Translate customer requirements and explain product use cases to address client needs.
• Contribute to the creation of collateral that explains EDS solutions to prospects.
• Act as a fraud risk control subject matter expert.
• Respond to functional and technical elements of RFIs/RFPs.
• Communicate market requirements to Product Management teams.
• Keep current on industry trends and provide influence over technical initiatives supporting revenue growth.
• Create technical solution designs based on customer requirements
• Seamlessly Transition customers to Implementation team

What experience you need

• Minimum Bachelor's degree in Computer Science or a related field that supports the key responsibilities of the job.
• Minimum 4 years relevant experience in engineering and solution development.
• Proven track record in sales, technical sales, or consultative technical support.
• Knowledge of scripting, development languages and Internet application components.
• Experience with Web APIs and software development or support.
• Possess exceptional problem-solving, analytical, and research skills.
• Travel and participation in after-hours meetings with customers as required.
• Strong knowledge of personal computers and business applications (MS Office tools) with excellent presentation skills.
• Ability to multi-task projects.
• Able to make independent choices and recommendations without immediate direction or supervision.

What could set you apart

• Experience in technical sales.
• Working knowledge of e-commerce and payments ecosystems.
• Social ease and a strong and demonstrated ability to build relationships with a variety of different people and personality types.
• Positive attitude and an outgoing personality with a high standard of decorum.
• Professional appearance and the ability to exhibit a professional demeanor over the phone, through email, and in person, as required.
• Excellent and demonstrated oral and written English communication skills. Proficiency in a second language is highly desirable.

Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current range is $90,000 to $110,000. This position is also eligible for our sales incentive compensation program.