Warehouse Staff I (Administrative)

$17 - $20 / hrly

Reporting to the Warehouse Manager, the Warehouse Staff I is responsible for the day to day warehouse activities, such as pulling and receiving stock inventory by using a hand-held scanner to provide record storage services to new and existing customers.

This is an entry level warehouse position where it is important to have the ability to use the scanner to track boxes within the required productivity metrics (15-20 per hour), and conduct necessary audits (O&E Audit Report).

This position is also responsible for reporting and escalating any related issues about the job to the supervisor in charge.  Typically obtains daily site work role assignments from the Warehouse Manager; however has a dotted line to the Operations Manager, Warehouse Lead and Transportation Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Warehouse Duties:

·         Pull and stock customer's boxes or items utilizing a scanner for tracking:

o   Pulling for next day deliveries and same day rushes

o   Pulling for on-site client access

o   Pulling perm-outs

o   Pulling destroys

·         Pull destroys, palletize and scan to pre destroy placard.

·         Prepping shred orders utilizing the bin tipper.

·         Receiving incoming boxes from customers and restock utilizing a scanner.

·         Restock incoming boxes (from driver) from the staging area to the rack.

·         Process work orders utilizing O'Neil computer system (picking and receiving boxes for the staging area), including rush deliveries.

·         Perform mandated daily safety and maintenance checks on shredding equipment, inclusive of electric pallet jacks, bins and consoles.

·         Supports office staff to process required paperwork.

·         May assist driver as a helper for a large off-site job.

Customer Relations:

·         Maintain excellent customer service with the customers, transportation and operation teams to establish solid relationships.

·         Must be punctual at all times. If an emergency arises, inform the supervisor and warehouse manager immediately, so that appropriate coverage can be arranged.

·         Handle customer complaints in a timely manner and escalate any pertinent matters to the Operations Manager in a timely manner.

·         Must work cooperatively with members of the crew.

·         Ability to work effectively in a team environment as a positive team player.

·         Must be courteous, helpful, and professional to all existing and potential customers.

·         Must follow all confidentiality rules regarding any products or services.

·         Must follow all security rules for the company.

·         Promote Corodata's Mission and Vision Statements.

Training:

·         Participates in ongoing training and may assist with training of new employees through cross-functional collaboration.

·         Promote Corodata's Mission and Vision Statements.

·         Continuously promotes compliance with company policies and procedures.

Safety:

·         Performs work with quality, efficiency and safety at all times.

·         Must abide by all safety rules; to include proper safety gear (back braces, safety glasses, safety shoes, hard hats, masks and/or gloves, etc. as required by the customer or by law), drive forklifts safely (seatbelt, slow speeds, ensuring trucks are chalked and using proper plates, etc.).

·         Report any unsafe dangerous requests from customers to senior management.

Other Duties:

·         Adhere to meal and rest periods per Company policy.

·         Sign timesheets daily signifying your start, meal periods and end time daily, and other documentation is completed accurately and turned in by the time requirement.

·         Other duties to meet business needs and requirements as assigned.

·         Works with confidential data, which, if disclosed, might have significant internal or external effect.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

COMPETENCIES:

1.     CUSTOMER SERVICE – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

2.    ORGANIZATION SKILLS – Organization skills with ability to juggle multiple assignments and tasks, including attention to details, and the ability to prioritize in a changing environment.

3.    INTERPERSONAL SKILLS – Strong interpersonal (verbal and written) communication skills, positive attitude, flexibility, and an eagerness to learn new things.

4.    LANGUAGE SKILLS – Ability to read and interpret documents written in English such as manuals, procedures, and work instructions. Ability to effectively communicate well with customers and coworkers.

5.    MATHEMATICAL SKILLS – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

6.    REASONING ABILITY – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

7.    COMMUNICATION SKILLS – Ability to effectively communicate with potentially stressful and/or emotional situations.

8.    OTHER SKILLS:

a)    Exceptional problem solving and decision-making skills.

b)    Ability to multitasking and able to meet deadlines.

c)    Excellent customer service skills and interpersonal skills.

d)    Proven ability to work effectively in a team environment with associates. Capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.

e)    Must be detail oriented.

f)     Ability to handle and safeguard sensitive and confidential information.

g)    Possess prioritizing, time management and organizational skills.

h)    Be able to create, read and correctly interpret current warehouse work orders.

i)      Possess a basic knowledge of current asset management hardware and software operation for scanning goods in and out of the warehouse.

j)      Ability to operate an electric pallet jack with a load of 250 lbs.

EDUCATION and/or EXPERIENCE:

Basic Qualifications:

1.    High school diploma, G.E.D. or equivalent required.

2.    One (1) year experience in a similar warehouse facility.

3.    Basic computer skills required.

Preferred Qualifications:

4.    Two (2) years of warehouse experience.

5.    Valid California driver's license.

6.    If driving on behalf of the company, valid driving record that meets the company's insurance carrier's requirements is a plus.

   7.    Company driving experience is a plus.

8.    Experience operating barcode scanner is a plus.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals are required to be able to sit or stand for long periods as needed throughout the day.

1. Walking: May require walking primarily on a level surface but may include walking on uneven or inclined surfaces for lengthy periods throughout the day, often up and down stairs.
2. Handling: Seizes, helps, or works with hands.
3. Lifting: Proper lifting techniques required. May include lifting up to 75 pounds and pushing or pulling up to 150 pounds throughout the day. Pushing or pulling assignment may need to be done with inclines. May also include climbing or descending stairs while carrying goods up to 50 pounds.
4. Reaching: Extend hands and arms in any direction, reaching above shoulder heights, below the waist or lifting as required.
5. Standing: Remains in standing position if required to perform various functions of the job.
6. Stooping: Bends body downward and forward by bending at knees or waist.
7. Vision: Reads paperwork and records on the computer.
8. Talking: Communications by phone, email, text, and in person.
9. Sitting: May be required to sit at desk. May sit for long periods of time.
10. Stairs: May also include climbing or descending stairs while carrying goods up to 50 pounds.
11. Heights: May include working at height on a loading dock up, or on a lift-gate.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This list is not all inclusive.

1.    Temp/Weather: Works in either 1) Office environment – for the most part ambient room temperatures, lighting, and traditional office equipment, or 2) Warehouse – may be exposed to cold temperature, or 3) Outside – may be exposed to wet and/or humid conditions, outside weather conditions and extreme cold.

2.    Noise: Works in office, warehouse or outside environment, with constant or intermittent noise.

POSITION TYPE/EXPECTED HOURS OF WORK:

1.    This is a full-time, non-exempt position.

2.    Employees may be required to work late evenings or weekends depending on the business needs.

3.    Because of the physical warehouse operations, the work needs to be conducted onsite.

4.    All Overtime must be approved by manager before working.

TRAVEL: 

None.

AAP/EEO STATEMENT: The Company provides equal employment opportunities to all employees and applicants for employment activities and prohibits discrimination and harassment of any type, based on their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age (40 and over), sexual orientation, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law (collectively referred to as "protected characteristics").

 

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

REASONABLE ACCOMMODATIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

See job description