Essity North America Inc.
Supplier Quality Manager (Project Management)
Who We Are
Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being through innovation in Professional Hygiene, Consumer Goods, and Health & Medical Solutions.
Working at Essity is not just a career, it's where you'll play your part in a better future, making the world a healthier, more hygienic, and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity, there's shared belonging and individual growth. Our culture grows with you.
At Essity: This Is What We Do
About the Role
Essity Health and Medical Solutions is currently seeking a Supplier Quality Manager. This position will be located at our facility in Charlotte, NC.
This person will assure sustainable quality and deliver benefits to the supply chain by pro-active support and close collaboration with the Bought-In-Finished-Good (BIFG) suppliers as well as by securing continuous supplier monitoring and improvement activities. They will also ensure quality and regulatory compliance of the BIFG suppliers.
We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
Act as role model for safety and quality;
Ensure continuous improvement of supplier performance;
Serve as technical leader regarding quality matters for the area of responsibility;
Lead global SQM best practices, quality systems, and processes;
Develop policies and procedures, seek to harmonize overlapping or conflicting processes, and identify opportunities for lean processes and documentation;
Actively participate in audits by the notified body or other authorities;
Manage approved supplier list;
Manage supplier nonconformance/CAPA process to ensure timely resolution and effective corrective actions;
Quality owner for complaint investigation, disposition, resolution, and response for supplies (Raw material and BIFG);
Implement new quality and regulatory requirements with the supplier;
Strongly cooperate with other departments (procurement, regulatory, supply chain) to solve strategic issues with suppliers;
Prepare and negotiate quality agreements with new suppliers and update existing agreements;
Schedule, plan, and execute supplier audits to monitor supplier qualification;
Monitor validation processes concerning sterilization and production at suppliers;
According to requirements create, maintain, procure, negotiate and/or check all required supplier documentation such as quality agreements, current certifications or registrations, assessment reports, and delivery specifications;
Support and monitor supplier compliance with sustainability targets by ensuring that suppliers comply with our supplier standard and that audit is carried out in “high risk” areas;
Provide statistical analysis on supplier performance and ensure regular KPI reporting;
Participate in interdepartmental projects to ensure quality compliance with internal and external requirements;
Initiate and participate in improvement projects;
Set-up quality inspection strategy/plans in the system;
Monitor and support product releases;
Ensure that products have the required regulatory status;
Provide quality compliance guidance to 3PLs regarding the handling of returned goods, packaging damages, etc;
Ensure proper training for quality functions for BIFG inspection related tasks.
5+ years experience in quality assurance/quality management preferably at medical device manufacturers, pharmaceutical or automotive companies;
Experienced and certified (supplier) auditor;
Prefer knowledge of quality system standards, laws, and regulations such as ISO 13485, ISO 14971, US-FDA QSRs, EU – MDR, GxPs;
Knowledge of modern tools and application in continuous improvement projects (Six Sigma Green or Black Belt certification);
Excellent communication and influencing skills;
Big picture orientation;
Assertiveness;
Demonstrated ability to work in a matrixed environment;
Ability to achieve results through problem-solving, decision making, prioritization, organization, and time management;
Experience in developing strong and effective interpersonal relationships with a range of external and internal stakeholders;
Engineering or Life Science related bachelor's degree;
Business fluent in English (verbal and written).
Software knowledge: MS Office, DocuSign, electronic QMS systems. Knowledge of AI applications in supplier quality management, such as predictive analytics for quality control and automation of routine tasks.
At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Expected Compensation:
Competitive annual salary + annual incentive bonus + benefits.
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
Along with competitive pay you will be eligible for the following benefits:
About Our DEI Culture
Guided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.
As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.
Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards.
Additional Information
The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.