Assistant Store Manager/Human Resources Admin (Human Resources)
We are currently seeking a FT Assistant Store Manager/Human Resources Administrator for our Yorktown Heights, NY Store. This position will support the respective Store Manager with the implementation of initiatives and achievements, including goals and objectives, with a clear focus on business operations. This position will be responsible for day to day in store operations in addition to daily Human Resources functions for the store. This will include working collaboratively with the Store Manager, VP of Human Resources and all other managers, assistant managers and personnel, providing store and employee support, recruiting, employee relations and all other functions as it pertains to HR within a store environment.
Responsibilities
Manage store operations, grocery and gourmet food production, inventory, store staff, schedules, merchandising, customer complaints and all other store operations, working in direct collaboration with the Store Manager
Work with all store departments regarding questions or assistance they need to perform their job better
Perform store walks to ensure that the store shelves are full and inventory is correctly placed out for customer purchase. Ensure that each department has all displayed dishes filled and all hot items are displayed and clean
Work closely with each Department Manager, ensuring that their departments are clean, stocked and staffed
Assign duties to staff based on their areas of expertise, to ensure that they make use of their knowledge to render best services in the store
Handle customer complaints and returns in a cordial manner, creating mutual benefits to both the store and customers
Prepare workers' performance report at the end of every month to evaluate their performances, identifying areas with low performances to work on
Maintain good store cleanliness by ensuring that the store is constantly cleaned and sanitized by the appropriate staff
Create a safe atmosphere by implementing safety measures for the protection of workers and customers, and handle emergencies promptly
Respond to internal and external HR related inquiries or requests, providing appropriate assistance.
Re-directing HR related calls and distribute correspondence to the appropriate person on the HR team.
Maintaining records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
Liaise with other departments or functions (payroll, benefits etc.)
Assisting supervisors and the management team in performance management procedures.
Schedule meetings, interviews, HR events etc. and maintain the store team's agenda
Other duties and functions as assigned
Skills
Excellent communication skills: assistant store managers need to be able to communicate effectively in writing and in speech to staff and management
Good human relations skills: The assistant store manager relates frequently with people of different background who visit the store for their groceries, and so needs to have a great deal of skills in human relationship to be able to deal with them satisfactorily
Ability to resolve conflict: The assistant store manager should expect to have situations arise in the store which will require an immediate response. Individual should be a quick thinker with the ability to address each issue.
Multitasking skills: The Assistant Store Manager's job description is multi-faceted and so should be able to work on and complete several tasks at the same time so as to be efficient on the job
Managerial skills: The Assistant Store Manager's position needs someone who can manage both people and materials resource for the efficient operation of the store
Organizational skills: Must be able to create effective organization in the store that will enable the staff to carry out their duties efficiently
Requirements
HS Diploma or equivalent
5+ years of experience working in a busy grocery store, with at least 3 of those years working as an Assistant Store Manager
Any experience in human resources and/or relevant human resources/administrative position support role a plus
In depth knowledge of all grocery store department operations including inventory, product rotation, staffing, scheduling and product knowledge
Must be computer literate with high proficiency with MS Office Suite
Must have experience working within databases
Ability to learn ATS software
Bilingual in English/Spanish is a plus
Must be able to speak, read and understand the English language
Strong understanding of safety hazards and prevention with the ability to follow our store standards for preventable hazards, trips and falls
Excellent communication and presentation skills
We offer a competitive benefits package including medical, dental, vision, FSA, 401(K), 50% off lunch, 25% of in store shopping and more!
