Front Desk Receptionist (Administrative)

Job Title: Front Desk Receptionist
Reports To: Front Office Supervisor
Location: North-Central Arkansas Depending on the position, employees may be asked to move locations from time to time based on clinic and patient needs.
FLSA: Non-Exempt / hourly

One full-time AND one Part-Time/On-call (PRN) opportunity are available!

Job Summary:
Receptionists are responsible for greeting, instructing, and directing patients, visitors, and family members.
Job Duties / Responsibilities (including, but not limited to):
Primary patients check in and information station for facility entrance.Assist with new patient paperwork, patient updates, and insurance information.Instruct/remind patients of appointment details.Collect payments.Run End of Day Reports and reconcile daily cash collections.Answers telephone, takes messages, and provides information in accordance with established procedures.
Corresponds to emails, phone calls, and IM messages.Routinely address patients/family members questions and concerns regarding medical procedures and policiesKnow where to locate assistance when in accordance with patients needs.Attend required staff meetings.
Required Skills/Abilities:
Multi-tasker, detail -oriented, possesses strong customer service skills with the ability to keep up in a fast-paced environment, extremely flexible with the ability to interact and provide services to patients and employees.Strong computer, problem solving, and organizational skills.Ability to work within a team environment.Excellent verbal communication, interpersonal, and telephone skills
Education and Experience:
High School Diploma or equivalent
Physical Requirements:
The job requires lifting of up to 25 lbs., bending, standing, and sitting for long periods of time.Extended periods of time working at a computer workstation in a sitting position.Light to moderate walking within the clinic to direct and assist patients as needed.Ability to be on-site Monday through Friday during scheduled hours.