Automotive Service BDC Representative (Maintenance)

Arlington Heights Ford/Tasca Auto seeking Full-time openings for talented and outgoing individuals to join our multi-location team as a Service BDC Representative. You will be responsible for handling service department calls, emails and leads while maintaining a quality relationship with our current customer base. Full training available. Great opportunity! EOE
Serve as liaison and communicate effectively between the Service department and customers.Contact customers regarding repairs, estimated pick-up times.Take incoming service calls.Schedule service appointments.Inform customers of rental car policies and guidelines.Check e-mails and promptly respond to inquiries.Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet the goals of bringing customers into service department.Attend training as requested by manager.Follows script and instructions from a supervisor.
Benefits:
401(k)401(k) matchingDental insurance: EE, EC, ES & FamVision insurance: EE, EC, ES & FamHealth insurance: EE, EC, ES & FamGroup Life and AD&D insuranceDisability insurance - Long-term and Short-termPaid time off

Compensation:
$15 - $16.50 per hourPerformance based monthly commissions